NHTSA Complaint #11582309 — 2021 JEEP GRAND CHEROKEE ENGINE

Complaint Details

ODI Number	11582309
Vehicle	2021 JEEP GRAND CHEROKEE
Component	ENGINE
Date of Incident	August 16, 2023
Date Filed	April 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

One day I smelled something burning after driving. I didn't see anything the first time but i kept smelling the burning smell and noticed a few days later oil dripping from underneath the car. Oil made its way ALL under the car, it traveled on various parts and created an oil coating. I made an appt to the Jeep dealership (Keffer jeep in Charlotte, NC) and they said the oil cooler failed. There were no obvious signs other than a slow leak from under the car, no warning lights, no change in performance. However had I not noticed coolant could have mixe in with oil and ruined the engine. Less than 32,000 miles on the car when it occured.

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