NHTSA Complaint #11581276 — 2017 INFINITI Q50 AIR BAGS

Complaint Details

ODI Number	11581276
Vehicle	2017 INFINITI Q50
Component	AIR BAGS
Date of Incident	March 6, 2024
Date Filed	April 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The airbag light came on for the passenger side. The dealership said I had to pay $246 to find out what the problem is. They told me the entire seat/airbag structure needed to be replaced at a cost of $6k-$13k. I searched the problem online and there is the exact recall for this car/problem but not my vehicle. I don’t feel like I should be responsible for a safety issue in a 7 year old car. I believe this model should be included in the recall. I also am requesting the $246 be refunded.

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