NHTSA Complaint #11581219 — 2018 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11581219
Vehicle	2018 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	January 6, 2023
Date Filed	April 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Every now & then the menu will pop up & say service shifter & won't allow you to exit that notification & all the lights on the shifter turn red at the same time. The only way to reset it is to turn the jeep off & back on again. I've gone a couple months now without it happening but for awhile it was doing it almost every day. It doesn't seem to affect the driving at all though which is odd. However there has been a pretty consistent jerking when accelerating into higher gears. Not sure if it's related or not. My dealership said there was nothing wrong with my vehicle so i just keep dealing with it.

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