NHTSA Complaint #11580211 — 2019 ACURA TLX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11580211
Vehicle	2019 ACURA TLX
Component	ENGINE
Date of Incident	March 30, 2024
Date Filed	March 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I have been notified by Acura as well as Carfax that I need to address my connecting rod for a potential safety issue/recall. I set up an appointment with Auto Nation Acura in Colorado Springs, CO and was just informed they are refusing to inspect my vehicle for this recall. The service advisor informed me that they will only address vehicles that have the actual failure happen to them, leaving people stranded.

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