NHTSA Complaint #11579731 — 2017 FORD F-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11579731
Vehicle 2017 FORD F-350
Component ENGINE
Date of Incident
Date Filed
Mileage 171,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2017 Ford F-350. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact then observed a loud noise emanating from the engine compartment. The vehicle stalled. The contact exited the vehicle to perform an inspection and observed condensation underneath the vehicle. Additionally, the contact stated that the vehicle was recently repaired under Emission Recall Number: 20E07 (Power Train Control Module Reprogramming). The contact stated that while driving 70-80 MPH, the RPM fluctuated between 2,300 and 2,900 RPM, and the transmission failed to shift into overdrive. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 171,000.

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