NHTSA Complaint #11579554 — 2017 HYUNDAI ELANTRA

The contact owns a 2017 Hyundai Elantra. The contact stated while driving to the emergency room at approximately 50 MPH, the vehicle began to lose motive power and the contact had to pull to the side of the road. The contact stated that when the vehicle was restarted, there was a knocking noise coming from the engine. The contact continued to drive the vehicle to the emergency room, and after leaving emergency room when the vehicle was started, the knocking sound continued. The contact stated that while coming to a stop light, the oil and check engine warning lights illuminated. The contact drove to a nearby gas station where 2.5 quarts of engine oil was added to the vehicle however, the engine continued making the knocking sound. The contact discovered an unknown NHTSA Campaign related to the engine however, the VIN was not included. The vehicle was taken to the dealer where it was diagnosed with Low Oil Pressure, Low/No Engine Oil, Lower End Rod Block, and the dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 131,000.