NHTSA Complaint #11579268 — 2017 CHEVROLET VOLT

The contact owns a 2017 Chevrolet Volt. The contact stated that while driving at approximately 60 MPH, the Battery Range Zero Miles message displayed, and the check engine warning light illuminated. The Propulsion Power Reduced message was then displayed, and the engine inadvertently shut off. The contact coasted the vehicle to the side of the road and shifted the transmission into park(P) when the Shift to Park message was displayed. The vehicle was towed to the dealer, who reprogrammed the power inverter module, and cleared the DTC codes. The failure recurred 60 days later, and the vehicle was towed to Chevrolet Van Nuys (5949 Van Nuys Blvd, Van Nuys, CA 91401), where the 12V battery was replaced and the DTC codes were cleared; however, the failure persisted. The vehicle was towed back to Chevrolet Van Nuys (5949 Van Nuys Blvd, Van Nuys, CA 91401), but the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23022 (Electrical System). The failure mileage was 61,956.