NHTSA Complaint #11578981 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11578981
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	February 26, 2024
Date Filed	March 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

I have a 2016 Hyundai Sonata that I purchased in 2021. The engine began "knocking" at 142,000 miles so I took it to dealership as it looked to be the same issue many of the Hyundais have been experiencing. I was then informed my claim was denied because a Service Campain from 2018 had not been performed. This is a known issue with these vehicles but my claim was denied over something outside of my control.

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