NHTSA Complaint #11578943 — 2016 NISSAN ROGUE

The contact owns a 2016 Nissan Rogue. The contact stated that while driving at 20 MPH, the vehicle shut off as a key fob warning symbol appeared on the instrument panel. Due to the failure, the vehicle was initially towed to an independent mechanic and was later towed to the dealer. Two separate diagnostics were performed on the vehicle; however, they were unable to determine the cause of the failure. The dealer later informed the contact that a defective belt located underneath the dashboard may have caused the failure. The mechanic gave the contact an estimate for the repair but warned that the repair may not fix the failure. The manufacturer was also notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.