NHTSA Complaint #11578811 — 2018 FORD ESCAPE

I recently took my car for an oil change and was informed by the technician that a diagnostic was needed due to hearing coolant pooling into the engine. After the diagnostic was performed I was provided with a list of codes that stated it was a recall issue with coolant pooling into the engine. I then took it to a Ford dealership and they stated it was not a recall issue. I submitted a copy of the codes that the independent repair technician emailed me, and that they signified a recall issue. A week later after vehemently denying there was no coolant issue, Ford stated they removed a spark plug and found contaminants in the engine, yet stated it was not a recall issue. My safety was put at risk in that my engine could seize at any moment and cause bodily harm to me or others. The component has not been inspected by the manufacturer, police or insurance representative. There were no warning sign when I initially heard the coolant pooling, however, when I took it for an oil change the check engine light appeared as I was driving to have an oil change.