NHTSA Complaint #11578788 — 2018 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11578788
Vehicle	2018 MAZDA MAZDA3
Component	ELECTRICAL SYSTEM
Date of Incident	November 1, 2023
Date Filed	March 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

There is a known issue with the infotainment system referred to as ghost tough. This causes the system to randomly change stations/songs, etc while the car is in motion. There is also a delamination issue. Mazda issued a recall for 2014-2016 vehicles, however a quick internet search shows that this issue continues to be a problem. This issue can be extremely distracting as the driver attempts to stop the system from changing.

Related Complaints for the 2018 MAZDA MAZDA3

Other ELECTRICAL SYSTEM Complaints

#11714999 — February 2, 2026 — The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The s...

#11700428 — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11671421 — July 6, 2025 — There is a infotainment display that sits on the center part of the dash that has touch screen capability that over t...

#11641573 — February 9, 2025 — Mazda had previously issued a Special Service Plan (SSP) to remediate issues with their Mazda Connect Center Display ...

#11633634 — January 2, 2025 — Mazda has a warranty extension for the 2014-2016 Mazda 3 infotainment touch screen as it may malfunction and glitch. ...

Recent Complaints for the 2018 MAZDA MAZDA3

#11714999 — UNKNOWN OR OTHER — February 2, 2026 — The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The s...

#11712940 — FUEL SYSTEM, GASOLINE — January 23, 2026 — The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware ...

#11700428 — ENGINE — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11700428 — POWER TRAIN — November 19, 2025 — My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-crit...

#11699812 — UNKNOWN OR OTHER — November 17, 2025 — The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It...