NHTSA Complaint #11578725 — 2016 FORD F-150

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11578725
Vehicle	2016 FORD F-150
Component	VEHICLE SPEED CONTROL
Date of Incident	March 11, 2024
Date Filed	March 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2016 Ford F150 Platinum 5.0L V8 with automatic 6R80 transmission. Erratic gear shifting while driving. Sometimes not getting out of/stuck in 3rd gear and sometimes not downshifting below 3rd gear. Orange wrench or illuminated MIL light came on followed by a solid check engine light. Took it to dealership - DTC P0720 and P0722 appeared. Dealership tech states that he reprogrammed the PCM and output shaft speed sensor, and that the next step is to drive it and see how it does and if it didn’t fix the problem then he will have to change the molded leadframe. This issue is exactly the same issue as the customer satisfaction program 19N01. The safety concern is I don’t want to drive it around, waiting for the leadframe to fail one day while I’m driving down the freeway with my family in 6th gear and have the truck shift abruptly to 3rd or 1st gear and lose control. This issue is exactly like the 19N01 with the same 6R80 transmission.

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