NHTSA Complaint #11578650 — 2013 HYUNDAI SANTA FE SUSPENSION

Complaint Details

ODI Number	11578650
Vehicle	2013 HYUNDAI SANTA FE
Component	SUSPENSION
Date of Incident	February 15, 2024
Date Filed	March 21, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

We brought our vehicle into the dealer for a recall for undercoating on [XXX]. The work was completed by Tarbox Hyundai in north kingstown ri. We noticed our car started drifting to the right and our tire was out of align. We brought the car to our local mechanic and were told that the entire under carriage is rotting away and needs to be replaced. I feel Hyundai should be responsible for this because they knew about it and didn't tell us. Instead they just did the undercoating trying to hide the fact that is was completely rotted. thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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