NHTSA Complaint #11578538 — 2016 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11578538 |
| Vehicle | 2016 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
On 3/19/24, my left side exterior A-pillar trim part flew off my car on the highway. I have had a constant wind noise in my windshield for a very long time. I didn't think this was going to happen. Thank God there was no cars directly behind me because it came off and was hanging and then blew off before I actually knew what was going on and could pull over. I called the Dealer regarding repair and was informed that there is no fix but they could replace with the part that they have existing in stock which would cost me $366 for the part. Since this is a recall I was asking if I will be reimbursed and the Dealer told me I would need to call Ford. I did and they told me I would need to wait for a parts letter to be sent to me. I explained that I do not want to drive my car around with this piece missing. But they were unable to provide me guidance for reimbursement. I am wondering if you have any information or guidance re: reimbursement for the current parts fix until Ford provides a permanent solution to this recall?
Related Complaints for the 2016 FORD EXPLORER
Other STRUCTURE:BODY Complaints
#11718362
The pillars flew off and I can not get them repaired and they have no remedy for it the dealership glued them back
#11715444
Since March of 2024, this vehicle has been waiting on parts to correct Ford recall 24S02. The dealerships are even fr...
#11713670
2016 FORD Explorer EXTERIOR A-PILLAR & B-PILLAR APPLIQUE TRIM CLIP THIS MAY RESULT IN THE B-PILLAR TRIM APPLIQUES D...
#11699206
I called ford about this recall in December of last year. The dealer in Chico CA. I submitted a request to get it don...
#11698002
I want to escalate the recall that Ford has on my 2016 Ford Explorer A-pillars. This recall was issued on January 20...
Recent Complaints for the 2016 FORD EXPLORER
#11719425
STRUCTURE
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign number: 25V347000 (Structu...
#11718812
STRUCTURE
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718812
STRUCTURE:BODY:DOOR
The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718484
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was parked and occupied, while attem...
#11716715
STRUCTURE
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structu...