NHTSA Complaint #11578531 — 2012 HONDA CR-V

2012 to 2014 honda crv's have a "blockage problem" on the driver's side of the heater core and the driver's side of the heater does not put out any heat. this is a safety issue as condensation builds up on driver's side of the windshield and snow/ice can build up on driver's side of the windshield due to no heat. honda has known of this problem (defect in heater driver side heater core) since at least 2014, see their service bulletin 14-063 dated november 20, 2014. our local honda dealer service department doesn't feel the heater flush produces worthwhile results on an ongoing basis and recommends heater core replacement at $1500-$2000. the service department at our local honda dealer was rather evasive about the cause of the driver's side heater core blockage/failure. my internet research leads me to believe the heater core has a defective design that throws off particles that accumulate in heater core and and gradually block driver's side of heater core and then no heat for driver's side including windshield. i'm using incident date of 11/29/23 because honda service department diagnosed heater core problem that date but driver's side had been gradually losing heat output for some month's. i attempted to resolve heater core issue with honda customer service but got nowhere.