NHTSA Complaint #11055080 — 2012 HONDA CR-V

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11055080
Vehicle	2012 HONDA CR-V
Component	VISIBILITY/WIPER
Date of Incident	December 1, 2017
Date Filed	December 16, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

NO HEAT ON DRIVER SIDE VENTS. WILL NOT DEFROST DRIVER SIDE WINDSHIELD. VERY DIFFICULT AND DANGEROUS DRIVING CONDITIONS FOR MY WIFE. HONDA DEALERSHIP WHERE VEHICLE WAS PURCHASED QUOTED $1,450 FOR REPAIR OF HEATER CORE ON A 5 YEAR OLD VEHICLE WITH 80,000 MILES. THIS IS NOT ACCEPTABLE. DEALERSHIP OFFERED NO HELP IN THE MATTER AND REFERRED ME TO CORPORATE. IF NO HELP FROM CORPORATE, THIS WILL BE THE LAST HONDA MY FAMILY WILL BUY. WE ARE, OR WERE A COMPLETE HONDA FAMILY AS EVERY MEMBER OF OUR FAMILY, (6) ALL DRIVE HONDA'S. HAS THEIR QUALITY OF VEHICLES DECLINED THIS MUCH. ANY HELP MUCH APPRECIATED!

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