NHTSA Complaint #11578430 — 2017 INFINITI Q60

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11578430
Vehicle	2017 INFINITI Q60
Component	AIR BAGS
Date of Incident	February 16, 2024
Date Filed	March 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

OCS passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole seat. This is a common problem with hundreds of complaints mentioned on online forums. There was a recall for this issue on prior year Infiniti models but that recall doesn’t include newer than 2016. Infiniti refuses to replace under warranty. (They replaced the driver seatbelt retractor assembly under warranty, but won’t repair the airbag issue). The weight sensor does not register that someone is sitting in the seat.

Related Complaints for the 2017 INFINITI Q60

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