NHTSA Complaint #11571566 — 2017 INFINITI Q60

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11571566
Vehicle 2017 INFINITI Q60
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Airbag Occupant Sensor for passenger seat ceased to function. "Passenger Airbag Off" indicator light remains on even with passenger in seat. Check airbag light in dash remains lit. Took car to infiniti dealership to diagnose. They quoted $8000 repair price to replace entire seat frame. They claim the sensor is built into the seat frame and individual sensors can not be replaced. The quoted price is more than half the value of the car and is cost prohibitive to repair. I have read many posts where this is a common problem for this car. There was a recall for earlier car models with similar problem but this car is not covered. See Infiniti bulletin [XXX] . It is the same problem. I feel unsafe driving this car now but the repair cost is unreasonable and infiniti should not make the repair so expensive as it compromises the safety of the consumer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2017 INFINITI Q60

Other AIR BAGS Complaints

#11614045 The automobile has 24,000 miles on it and the sensor for the passenger seat airbag is defective. To repair this, the...
#11588541 Infiniti called me on 05/08/24 to discuss and review Infiniti Case # [XXX] including Infiniti’s subsequent refusal to...
#11578430 OCS passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole...
#11550838 The contact owns a 2017 Infiniti Q60. The contact stated that while driving at an undisclosed speed, the air bag warn...
#11489545 FIRST THE PASSENGER AIRBAG JUST STOP WORKING, THE AIRBAG LIGHT ON THE DASH WILL NOT GO OUT AND THE DISPLAY LIGHT BY T...

Recent Complaints for the 2017 INFINITI Q60

#11713748 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER The contact owns a 2017 Infiniti Q60. The contact stated while driving at an undisclosed speed, the accelerator pedal...
#11693720 SEATS 9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for th...
#11693720 UNKNOWN OR OTHER 9/8/25 Airbag light is on dealership states it's the occupancy sensor. Must replace the seat frame $7k just for th...
#11670882 ENGINE Engine threw a main bearing around 80 thousand miles in 2023, car was not modified other than different muffler on th...
#11653939 ENGINE Car malfunction light comes on spontaneously and runs rough and losses power and rpm can go to 4 at 35 mph and usuall...
Check any vehicle history by VIN - Free vehicle history report