NHTSA Complaint #11578398 — 2019 RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11578398
Vehicle	2019 RAM 2500
Component	STEERING
Date of Incident	March 17, 2024
Date Filed	March 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VT

Consumer Description

I just bought this truck used, remotely, sight unseen. Dealership that sold me this didnt mention this or any other issues with the truck!! When cornering, sharp or gradual at any speed, the wheel jerks back and forth, or jerks. Very unsafe feeling. And could easily cause truck entering opposite lane. Took this to the dealer locally and they confirmed that have heard of this issue before, said a new steering box will likely correct problem. This was also confirmed by my diesel mechanic.

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