NHTSA Complaint #11577875 — 2020 HONDA PILOT

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number 11577875
Vehicle 2020 HONDA PILOT
Component FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

In late December of 2023, our 2020 Honda Pilot began showing a "brake system" warning light, as well as numerous dashboard warnings indicating that automatic cruise control, lane keeping assist, collision mitigation, automatic high beam, and lane departure were not functioning properly. Our local Honda dealer diagnosed the vehicle as having a multipurpose camera failure. There were no accidents or damage of any sort that preceded this incident, and replacement of this camera cost us nearly $2000 out of pocket (invoice attached). There appear to be numerous similar reports on Honda internet forums, such as this one [XXX] ). Given the proven benefit of advanced safety systems, this failure absolutely increased the risk of collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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