NHTSA Complaint #11688661 — 2020 HONDA PILOT
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA
Complaint Details
| ODI Number | 11688661 |
| Vehicle | 2020 HONDA PILOT |
| Component | FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information: Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63 Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including: Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives. The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles. Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.
Related Complaints for the 2020 HONDA PILOT
Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints
#11716897
On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for...
#11685007
The LKAS camera stopped working and it won’t allow any of the connected systems to operate including ACC, emergency b...
#11666031
No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.
#11665671
All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camer...
#11654936
Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mi...
Recent Complaints for the 2020 HONDA PILOT
#11718097
ELECTRICAL SYSTEM
CAR WILL RANDOMLY LOSE ALL POWER AS IF THE BATTERY IS DEAD AND THEN FLICKER AND COME BACK ON. NO WARNING LIGHTS OR CH...
#11718170
ENGINE
Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years...
#11718170
FUEL/PROPULSION SYSTEM
Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years...
#11717994
FUEL/PROPULSION SYSTEM
SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes ...
#11716897
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for...