NHTSA Complaint #11688661 — 2020 HONDA PILOT

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11688661
Vehicle 2020 HONDA PILOT
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Lane Assist Camera Failure (Part #36160-TG7-A63) Vehicle Information: Make/Model/Year: 2020 Honda Pilot EX-L Failed Component: Lane Assist Camera, Part #36160-TG7-A63 Safety Issue Description: The lane assist camera has failed, disabling multiple critical safety systems, including: Adaptive Cruise Control Lane Keeping Assist Collision Mitigation Braking System Road Departure Mitigation Auto High-Beam System Concern: This camera component is not subject to normal wear and tear, being housed within the vehicle's protected interior near the rearview mirror. The failure of this part represents a potential manufacturing defect that compromises essential safety features designed to prevent accidents and save lives. The simultaneous loss of multiple Honda Sensing safety systems creates a significant safety hazard, particularly given that drivers rely on these systems for collision avoidance and lane departure prevention. This premature failure suggests a systemic defect that may affect other 2020 Honda Pilot vehicles. Request: I request that NHTSA investigate this matter for potential safety defects and consider whether a recall is warranted for affected Honda Pilot vehicles with this camera component.

Related Complaints for the 2020 HONDA PILOT

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11716897 On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for...
#11685007 The LKAS camera stopped working and it won’t allow any of the connected systems to operate including ACC, emergency b...
#11666031 No incident. Turned my car on and the ACC, LKAS, Collision mitigation and brake system lights all are amber.
#11665671 All the associated warnings are on dash, diagnosed at local Honda dealership with code u 3006-16. Advised multi camer...
#11654936 Turned car on one day and warning lights on dash. ACC problem, Collision mitigation system problem, road departure mi...

Recent Complaints for the 2020 HONDA PILOT

#11718097 ELECTRICAL SYSTEM CAR WILL RANDOMLY LOSE ALL POWER AS IF THE BATTERY IS DEAD AND THEN FLICKER AND COME BACK ON. NO WARNING LIGHTS OR CH...
#11718170 ENGINE Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years...
#11718170 FUEL/PROPULSION SYSTEM Currently showing DTC P219B (O2 Sensor Signal Biased/Stuck Lean – Bank 2 Sensor 1) along with P0430 . For prior years...
#11717994 FUEL/PROPULSION SYSTEM SUV check engine light for the emissions system came on 11/21/2025. The light does not stay on all the time, it goes ...
#11716897 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING On or about January 7, 2026, we were driving through town and the dash cluster lit up with five separate warnings for...
Check any vehicle history by VIN - Free vehicle history report