NHTSA Complaint #11577643 — 2016 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11577643
Vehicle	2016 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	March 11, 2024
Date Filed	March 15, 2024
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2016 Ford Explorer. The contact stated that rainwater had leaked into the driver's side B-pillar trim panel causing electrical failures to occur which included the battery failure and the keyless entry failure. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The failure mileage was 125,000.

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