NHTSA Complaint #11577641 — 2020 VOLKSWAGEN TIGUAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11577641
Vehicle	2020 VOLKSWAGEN TIGUAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 15, 2024
Date Filed	March 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

While driving vehicle spontaneously shuts off with the following warnings "ignition system off. Pull over safely", "Check starter". This has occurred more than once when I was traveling over 50 mph and could have led to a severe crash if I were not fortunate enough to have minimal traffic in the area at the time. I have brought it into the dealer and they were unable to identify the cause. Instead, they replaced the battery and front right speed sensor. The problem of my vehicle spontaneously shutting off has only persisted on 4 more occasions after this visit to the dealer.

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