NHTSA Complaint #11577324 — 2019 FORD EXPEDITION

The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the center console had no power. The contact stated that the radio and the charging station had no electrical power. The engine on due to low power warning light illuminated and went off. In addition, the rear driver's side door and the passenger's front and rear door latches were inoperable. The latches failed to unlock from the inside. The vehicle was taken to the dealer several times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 3,500.