NHTSA Complaint #11577301 — 2011 KIA SORENTO

The contact owns a 2011 Kia Sorento. The contact received notification NHTSA Campaign Number: 23V877000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 30 MPH, the vehicle went into LIMP Mode and failed to properly accelerate. The contact stated that the vehicle was restarted and drove as intended. The LIMP Mode message was displayed. The vehicle was taken to the dealer where it was diagnosed that the fuse box needed to be replaced; and the dealer stated that the contact had to pay out of pocket for the repair. The manufacturer was not made aware of the issue. The failure mileage was 180,000. The VIN was not available.