NHTSA Complaint #11577288 — 2016 FORD EDGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11577288
Vehicle 2016 FORD EDGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

While during my 2016 ford edge to my daughters house, started going up a hill and as I was attempting to accelerate my speed kept reducing. When I returned home my husband took my car to an independent mechanic who ran diagnostic test which showed cylinder 2 misfiring. Upon further inspection coolant level was low but no leaks were noted. Mechanic stated water pump needed to be replaced to prevent further possible damage to engine. Called local ford dealer to see if they could confirm diagnosis, we were told to diagnose they would charge 165. Unfortunately on a fixed income and cannot afford! After researching this problem online it appears this is a common issue with 2016 ford edge and while there was a recall issue on some 2016 ford automobiles with the same issues, ours is not included!? I believe this should be recalled as it appears this was a known issue with ford cars, especially the Ecoboost, which is what we have

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