NHTSA Complaint #11577239 — 2020 TESLA MODEL X

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11577239
Vehicle	2020 TESLA MODEL X
Component	STEERING
Date of Incident	March 12, 2024
Date Filed	March 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It’s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be the control arms and front sway bar. Apparently this is a very common issue with the Model X per Online forums. Absolutely no reason why any of those parts should be failing for everyone unless it was faulty parts/engineering. This should definitely be investigated.

Related Complaints for the 2020 TESLA MODEL X

Other STEERING Complaints

#11713009 — January 23, 2026 — Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arm...

#11701961 — November 28, 2025 — My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between abo...

#11666287 — June 11, 2025 — This is a major safety issue --- we got an error that steering assistance was "reduced" for about 12 hours. Then ...

#11658020 — April 30, 2025 — Steering assist reduced. It has been faulty for the past six months and auto pilot doesn’t work. Not repaired as the ...

#11615386 — September 19, 2024 — Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for...

Recent Complaints for the 2020 TESLA MODEL X

#11713009 — SUSPENSION — January 23, 2026 — Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arm...

#11708160 — UNKNOWN OR OTHER — January 1, 2026 — I am a software engineer and owner of two 2020 Tesla Model X (Raven) vehicles. Both exhibit a serious safety defect a...

#11701961 — POWER TRAIN — November 28, 2025 — My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between abo...

#11701961 — SUSPENSION — November 28, 2025 — My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between abo...

#11677957 — LANE DEPARTURE: BLIND SPOT DETECTION — August 2, 2025 — On or about 20Jun2025: Tesla Driver Assistance Features - After the most recent 2025.20.3 softball update and install...