NHTSA Complaint #11577055 — 2017 CHEVROLET VOLT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11577055
Vehicle 2017 CHEVROLET VOLT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

On Christmas day, 12/25/2023 my EGR valve failed about 60 miles from home blowing my F3 fuse and putting the car into walk home mode. Luckily after some quick searching i was able to self diagnose the EGR valve as the problem as this appears to be a frequent problem with this model of car. Lots of posts online. I replaced the fuse and unplugged the valve and was able to get my vehicle home. Jan 6th 2024 a dealer confirmed the diagnosis and confirmed it as a warranty repair. Stated since the car was drivable (ev mode) i could bring it home until the part came in since it was back ordered. It has been 66 days since the diagnosis, 13 since my safety inspection expired taking my vehicle off the road due to the check engine light on. Working with both the dealer and GM directly, neither have been able to resolve my issue. I informed all parties that my inspection would expire on 2/29/2024 and my car would no longer be drivable.

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