NHTSA Complaint #11576590 — 2016 RAM 1500

The contact owns a 2016 Ram 1500. The contact stated that upon the start of the vehicle, the steering wheel independently steered to the left and seized in place. The contact stated that steering wheel icon started to flash on the instrument panel with the "Power Steering Service" and "Service Power Steering" messages displayed. The vehicle was towed to a dealer where a diagnostic test was performed. The dealer determined that the Electric Power Steering (EPS) control circuit board had caused a short which resulted in the loss of power steering assist. The contact was then notified of NHTSA Campaign Number: 16V167000 (Steering) however, the vehicle was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 130,900.