NHTSA Complaint #11576344 — 2019 HONDA ODYSSEY

When I came to a stop at a red light, my auto engine idle engaged. When I tried to go by pressing on the gas, the engine would not turn on. The lights flickered and I had to wait a couple minutes to restart the car. This is not the first time it happened but it happened most recently on March 8, 2024. I have called Honda in two locations multiple times and they say they have no parts. When I told them I am experiencing problems they said they can try to expedite the parts but they don’t know when they will receive them. I am supposed to go in on Monday but they could not guarantee the problem would be fixed since they don’t have the parts. My safety was put at risk because I was driving and blocked traffic at a light which turned green. I had the car inspected in December for a different recall but they could not fix this open recall because they didn’t have parts. They knew I was experiencing problems with the engine not starting in December.