NHTSA Complaint #11576121 — 2018 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11576121 |
| Vehicle | 2018 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
My wife was picking up our daughter from school. The car shutdown as my wife was getting into the left hand turn lane to go onto our main street. The warning dash lights turned on, but she could not turn on the car. She called me and I left work early to help her out. She called me a few minutes later telling me she was able to get the car started but that it sounded as though "rocks were in the engine." When I got home, I opened the hood and checked the dip stick and noticed metal flecks and shavings on the end. I tested the dipstick 3 more times and each time I inspected it noticed the flecks and shavings. I then called a tow truck to have the car transported to Hyundai. The sudden engine failure led me down a rabbit hole online and realized this is a widespread issue with a lot of Hyundai vehicles. Luckily, the dealership is replacing the engine since it is still under warranty. I plan on getting rid of the vehicle as soon as possible. The quality of their engines is awful. Despite taking the car for regular maintenance it still failed. It's also telling that the dealership I'm at has several other Hyundai's they're servicing FOR THE SAME EXACT ISSUE! I was also informed it can take up to a month for the engine to be replaced. Stay away from Hyundai and Kia. There's a reason why they have the types of warranty's for their vehicles. They know they're unreliable and faulty.
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