NHTSA Complaint #11576118 — 2010 TOYOTA PRIUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11576118
Vehicle 2010 TOYOTA PRIUS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

My 2010 Toyota Prius hatchback suddenly had 4 or 5 warning lights appear on the dashboard and my brakes failed to function properly. It felt like the power brakes was turned off ! Although I did get the vehicle stopped, it surely was a dangerous situation. I understand that Toyota knows about this problem, and have read that it was warranted if this happened before 150,000 miles. My Prius has approx 167,000 miles right now and to replace the Brake Actuator, the cost will be $ 3 - 5 thousand dollars…absurd amount in my opinion. Since this critical feature (brakes) has a long known history of being faulty on Toyota vehicles it should be warranted for at least 25 years and at least 300k ! My Prius is “unsafe to drive” and is nothing more than a paperweight…I repeat, Toyota knows, and has known about this defective brake actuator problem for years and years!!! Please lean on Toyota to up the warranty of this faulty brake problem for the MANY, MANY Toyota owners who have purchased the Toyota product and and NOT screwing the public like they are doing now !

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