NHTSA Complaint #11576048 — 2018 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11576048
Vehicle 2018 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The car since purchased was juddering between rpms, eventually the emissions and check engine light came on and prompted us to take to dealership. The dealership said this was part of a recall and both problems would be fixed at no cost and we would get an extended warranty on the parts and labor. That sounds great. The problem though is the pilot has been in the shop since January 29th! We have been given 4 different Eta's of when the part would come in and they all keep passing by! No end in sight.

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