NHTSA Complaint #11685616 — 2018 HONDA PILOT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11685616
Vehicle 2018 HONDA PILOT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I came to a stop at a red light on a busy street. Vehicle turned off due to autorignite feature. When light turned green it no longer would turn the engine on in order to go. All my lights turned on, I couldn't put the car in drive. I couldn't put in neutral, reverse or any feature. It wouldn't allow me to do anything but put the hazards on. It had happened to me 3 times since the same exact way. Only way to get it to go in drive is by turning the vehicle off completely, if it let's you. Then once it is off, starting it and going about your day. Codes do not register as I have taken to dealership before and they say it would note it but it doesn't and have refused to repair under the warranty. It also has an acceleration and deceleration issue that has been documented on my visits that has yet to be fixed as well and is a known problem but because it is is not the correct year and model it won't get fixed. I have had someone take video since then to show what happens on the other occasions as my proof since Honda Corporation themselves wouldn't doing anything either.

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