NHTSA Complaint #11575785 — 2018 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	11575785
Vehicle	2018 FORD EDGE
Component	POWER TRAIN
Date of Incident	February 28, 2024
Date Filed	March 6, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

Summary: Some 2015-2018 Edge equipped with a 2.0L EcoBoost due to coolant intrusion into engine which could cause the potential for engine fires and failure, misfires, collision risk, and costly repairs. Vehicle did not exhibit a low coolant level, white exhaust smoke did not run rough. Automaker knew about the Ford EcoBoost engine defect since 2010 based on pre-production testing and complaints made by consumers to the NHSTA but didn’t address the cause of the problem. Now I have to pay $10,000 parts and labor!!! Called Ford Customer Service. No assistance unless a recall is sent.

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