NHTSA Complaint #11693715 — 2018 FORD EDGE POWER TRAIN

Complaint Details

ODI Number	11693715
Vehicle	2018 FORD EDGE
Component	POWER TRAIN
Date of Incident	October 10, 2025
Date Filed	October 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Original transmission failed at 83,000km. August 2023. Replacement FORD crated transmission and new cooler installed at FORD dealership for a cost of approx $11,000 Canadian dollars failed 25 months later. Oct 2025. FORD would not honour 36 month advertised replacement parts warranty. Car was not abused and driven by retiree.

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