NHTSA Complaint #11575568 — 2016 FORD FOCUS

The contact owns a 2016 Ford Focus. The contact stated while at a stoplight, the light turned green, the contact depressed the accelerator pedal and the RPM revved up, the vehicle lunged forward but did not properly move forward. The general fault light was illuminated. The contact pulled to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the vehicle fell under the guidelines of the recall and was not repaired. The contact received notification of NHTSA Campaign Number: 23V9050000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was towed to the dealer who performed a diagnostic test and stated that the vehicle failed the oil pressure test and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000. VIN tool confirms parts not available.