NHTSA Complaint #11575477 — 2018 HONDA CR-V
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11575477 |
| Vehicle | 2018 HONDA CR-V |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
While driving the entire driving assist system warnings started flashing (lane assist, blind spot, ACC, etc.) resulting in a solid system break light, with none of the safety features functioning. In addition to being very distracting while driving, had I not noticed the warning lights going off , I would not have known that the safety system was off. It is very easy to miss while focusing on driving in a rainy day like today. I am writing to you directly since the last time I emailed Honda about a confirmed SW bug that results in the screen going dark, they told me it is not a safety issue and requested $180 for a SW update. When your screen goes dark when you are driving after changing the brightness on its own, and you don't see the backing off warnings, or camera, I would say it is a safety issue. While I am not writing about this specific issue, I don't trust Honda to do an honest assessment. I am unaware if Honda researched this issue yet, but have seen reports online about this issue.
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