NHTSA Complaint #11574681 — 2021 TESLA MODEL 3

The contact owns a 2021 Tesla Model 3. The contact stated while driving in the rain, there was an auto rain-sensing feature on the vehicle that was inoperable. The contact stated that the front windshield wipers did not automatically turn on while it was raining and that the auto rain-sensing feature worked intermittently. The contact stated that the manufacturer was made aware of the unreliability of the auto rain-sensing feature, but stated it was a Beta feature. The contact stated that the risk was that there was no physical control for the front windshield wipers causing a safety issue because the contact could not engage the wipers safely when driving as it was not readily accessible via the entertainment panel when the auto rain-sensing was inoperable. No warning light was illuminated. The vehicle was diagnosed, but not repaired because there was no fix. The manufacturer was made aware of the issue. The failure mileage was unknown.