NHTSA Complaint #11574662 — 2018 CHEVROLET TRAVERSE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11574662
Vehicle	2018 CHEVROLET TRAVERSE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	December 28, 2023
Date Filed	February 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

I currently own a 2018 Chevrolet Traverse with 63k miles the had a cracked catalytic converter. The catalytic converter was replaced but the dealer also charged me for a flex pipe replacement which they said was broken too. This is a known issue as per GM's own bulletin #PIP5681, yet they refused to cover the repair in it's entirety. GM is entirely covering this issue in 2018-2021 chevy traverse vehicles, but they are refusing to cover the costs of the flex pipe replacement for approximately $600.

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