NHTSA Complaint #11680527 — 2018 CHEVROLET TRAVERSE

The vehicle has a design flaw which causes a bracket which connects the 2 pipes which connect to the catalytic converter to fail. Once the bracket has failed, the rear catalytic converter is allowed to vibrate more than designed, adding extra stress to the catalytic converter. Over time, this additional stress causes the catalytic converter to fail, releasing harmful gases directly from the engine exhaust manifold with carbon monoxide and other harmful gases into the air and into the passenger compartment of the vehicle. This is a know issue that GM has recalled on the 2019 (recall N212356540) and 2021 (recall N222385510) model year Traverse. Other years may have also been recalled that I am not aware of. For some reason, GM has neglected to take ownership of this issue on the 2018 Traverse which shares the same design as both the 2019 and 2021 model years. I have gone to the dealership and contact Chevrolet's customer service multiple times and they refuse to reimburse me for the cost of the necessary repairs. I have already purchased the broken and necessary, ancillary components and repaired the vehicle myself because I did not want to pay the dealership over $2000 in labor which they quoted me.