NHTSA Complaint #11574549 — 2016 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11574549
Vehicle 2016 FORD ESCAPE
Component STEERING
Date of Incident
Date Filed
Mileage 193,706 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Problem: The steering loss stop safety light came on as I was on the highway with a total loss of steering. (Steering locked up). Traffic of said highway was going from 4 lane to two lane with two northbound semi’s as I was headed southbound. Steering locked up and pulled me into northbound lane. How the semi’s missed me was a higher power looking out for me. I’m trying to figure out how to get it home as we speak. I haven’t tried to have any professionals look at the car nor did I seek a police officer as I made around the semi’s and they kept going. This is a terrible situation to be put in no matter if a malfunction happens it SHOULD NOT prevent me from or have the potential to completely loose control of the vehicle. I would expect Ford to help me with this situation at THEIR cost asap prior to seeking legal options. Yes warning light and bells for steering loss stop safety. No prior warning.

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