NHTSA Complaint #11574428 — 2016 TESLA MODEL X

Steering system has malfunctioned and is currently available for inspection, as of February 28, 2024. Upon leaving my home this morning, my wife found that the steering wheel was responding abnormally. The steering wheel was fairly easy to turn from the 12 o clock position until about the 2 o clock position, at which point the steering wheel required a massive amount of force to move any further, almost as if the wheel is stuck. Continuing to turn the wheel past the 2 o clock position, it gets easy to turn again between 3 o clock position until the 5 o clock position, at which point the steering wheel again gets extremely difficult to turn. Same behavior is experienced when making a left turn: Smooth, Tough, Smooth, Tough, Smooth. Being unable to smoothly and predictably steer the vehicle puts myself and other road users at risk of bodily harm and property damage. Vehicle has not yet been inspected by a dealer or service center. No accident has occurred at this time. Owner will arrange for towing for service. There have been no warnings lamps, no messages, and no prior indications of issues. Problem first appeared February 28, 2024.