NHTSA Complaint #11574415 — 2019 HONDA ODYSSEY

The contact owns a 2019 Honda Odyssey. The contact stated while driving 40 MPH, the vehicle drove over a bump in the roadway and the rear end started shaking abnormally. There was no warning light illuminated. The contact stated that he was able to drive the vehicle however, after driving over a bump in the roadway, the rear end bounced several times. The contact stated that a friend drove the vehicle and confirmed that there was an issue with the rear end of the vehicle. The vehicle was then taken to an independent mechanic who diagnosed the failure as rusted rear struts on the passenger’s and driver’s side as well as one of the struts had fractured. The vehicle was repaired. The manufacturer was notified of the failure however, the contact was unaware if a case was opened. The failure mileage was approximately 40,000.