NHTSA Complaint #11574174 — 2014 FORD EDGE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11574174 |
| Vehicle | 2014 FORD EDGE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.
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