NHTSA Complaint #11574059 — 2017 CHEVROLET VOLT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11574059 |
| Vehicle | 2017 CHEVROLET VOLT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I purchased my chevy volt on 8/17/2022. Early to mid November 2022 the check engine light appeared on the dash. It was determined the EGR valve needed to be replaced. I took the vehicle to Ferman Chevy Tampa on 11/21/2022. They replaced the EGR valve and we paid $1346.07 for the work completed. Then late December 2022 - Early January 2023 the check engine light appeared once again on the dash. It was determined that the EGR valve placed in the vehicle was a faulty part and the volt needed a new EGR valve. We waited approximately 1 month for the repair. Early November 2023 the check engine light came on once again. After inspection it was determined that once again a faulty EGR valve was placed in the vehicle. This is the 3rd time the same issue has occurred in a year. Today is Monday 2/26/2024 and volt has yet to be repaired, that is nearly 3 months! Apparently the part is not available and GM has no idea when it will be available. We were recently told possibly 2025. My husband came across some information stating that 1,600 people are currently waiting for an EGR valve for their Chevy Volt and that 2,000 have been ordered, but no one knows when they will arrive and after 3 EGR valvles going bad in one year even if the part becomes available I don't know if that will fix the problem or if it will just happen again. The car is inoperable for any long distance driving. We paid $26,431.83 for this vehicle a little over a year ago and its basically inoperable with solution from Chevy or GM. Aside from this issue I love my Chevy Volt. Its actually the 3rd one I have owned, but this is not fair to me as the consumer when they cannot reslove the issue. Thank you for you consideration in this matter.
Related Complaints for the 2017 CHEVROLET VOLT
Other ENGINE Complaints
#11718741
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11717254
Several years ago, when I was driving the vehicle, I got a sudden "reduced propulsion alert" and the onboard coolant ...
#11710367
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11692768
EGR valve and EGR cooler failure. Engine power was reduced and EGR fuse kept blowing. Has code for EGR flow failure/r...
#11692401
My EGR system caused a check engine light. P0401 This is an extremely well documented issue on Gen2 Volts, especially...
Recent Complaints for the 2017 CHEVROLET VOLT
#11718741
ELECTRICAL SYSTEM
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11718741
POWER TRAIN
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attemp...
#11717254
FUEL/PROPULSION SYSTEM
Several years ago, when I was driving the vehicle, I got a sudden "reduced propulsion alert" and the onboard coolant ...
#11714931
HYBRID PROPULSION SYSTEM
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message...
#11714931
POWER TRAIN
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message...