NHTSA Complaint #11573708 — 2022 RAM 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11573708
Vehicle	2022 RAM 3500
Component	UNKNOWN OR OTHER
Date of Incident	February 16, 2024
Date Filed	February 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AK

Consumer Description

DEF fluid froze leaving crystals that obstructed computer reading of DEF tank. This would have forced vehicle into emergency 5 mile an hour limp mode. Taken to local Dodge/Ram dealer that had nearly THIRTY other diesel trucks with same problem ahead of me. Once repaired to OEM specs, the service manager stated it will happen again. Dodge/Ram acknowledges this has been an issue for years. In Alaska winters this situation could very well be life threatening!!

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