NHTSA Complaint #11541021 — 2022 RAM 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11541021
Vehicle	2022 RAM 3500
Component	UNKNOWN OR OTHER
Date of Incident	August 25, 2023
Date Filed	August 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

My 2022 Ram 3500 Limited Longhorn Dually truck has had the transmission fail at 5300 miles. Was stranded along with my 5th wheel trailer and transmission only works in reverse. This is a well know problem with hundreds if not thousands of failures with the Aisin Transmission. Ram has issued a service bulletin 21-002-23, Snap Ring K-1 Failure in January 2023, but this needs to be a safety recall due to on Highway instances of vehicles being stuck on the highway with truck unable to move and will cause accidents. Owners are waiting months for repairs. These trucks are being sold to the public knowing there is a potential problem for trucks produced in 2022 with the Aisin Transmission.

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