NHTSA Complaint #11623124 — 2022 RAM 3500

The UCONNECT digital center display occasionally goes completely dark or shuts off. Sometimes displays an error message like "uconnect box requires service". This display is essential for managing everything from air conditioning to music and navigation. When the windshield fogs up and you need to adjust airflow while driving for visibility, this malfunction can be distracting and pose a safety hazard. Additionally, the rear backup camera fails to function when the screen is blank, which is particularly concerning in this long-bed truck when reversing in parking lots. This issue has been presented to the dealer, and the vehicle has been dropped off for service. Initially, the problems were minor, such as difficulties with CarPlay connectivity and the screen rebooting, but I could not replicate the issue. However, it has since escalated, occurring with every trip, and the dealer is now able to observe the problem firsthand.