NHTSA Complaint #11573500 — 2014 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11573500
Vehicle	2014 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	June 1, 2023
Date Filed	February 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself

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